New to us?

First of all, thank you for choosing us.

At Tooth Heaven, we do things a little differently here than most dentists.

Because you are our priority, your first visit here will be treated with the utmost respect. Watch our introductory video that summarizes what to expect when you come to see us!

Your first visit

It all starts off when you walk in through our main doors. You shall be greeted courteously and in a warm manner. You will then be invited to take a seat in the waiting lounge and to fill up a new patient form on a tablet.

As we are a modern clinic, this form is done electronically on an iPad offered to you for your convenience.

Meeting your clinician

Within a few minutes, your clinician will come out to greet you in person and walk you to your room. They will then introduce you to their dental assistant, who will help you get comfortable and show you where to place your belongings.

Getting to know you

At Tooth Heaven, we care about more than your teeth. We take time to get to know you as a person, so your visit may begin with a short conversation before we move into your dental concerns.

After your appointment

Upon completion of the discussion and/or treatment, you will be offered some amenities to make your visit more comfortable (a Goodie Bag - with actual "goodies" and/or a warm towel).

Your child's first visit

At our dental clinic, we treating children is our specialty. We understand how important your child's first visit is, so we try to make it a fun experience, like allowing your child to hold the mirror and count their teeth.

Are you feeling nervous?

We understand that you may be feeling nervous or anxious about your first visit. Please let our friendly reception team know if you are feeling anxious about booking your appointment.

We offer several options to make you feel at ease during the appointment:

• Scheduling the procedure for a separate time
• Relaxed environment for the appointment
• Medications

Remember, we have seen it all before, so our experienced team are here to assist you in offering a gentler approach to dentistry, in a fun, stress-free environment.

Our dentists will never rush a patient and ensure they provide plenty of time to fully discuss treatment and address any questions you may have.